Chapter 4
They like it, but would they miss it?
Khách thích sản phẩm, nhưng mất nó có tiếc không?
The chapter's question
If this product disappeared tomorrow, how would my users feel?
Big idea
The best question is not whether you like it, but how you would feel if you lost it.
In this chapter
Part 4.1
Who to Ask and When
How long must someone have used it before I ask?
Part 4.2
Reading the Answers
How many say they would be very disappointed?
Part 4.3
Who Would Miss It Most
What do those people have in common?
Part 4.4
What to Do With It
How does this result change what I do next week?
The reading for this chapter is inside Conan School
This chapter has 4 readings, with case stories and exercises. Chapter 1 of Signs the Market Actually Wants It is free to read right here.
Read in Conan School