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Chương 1
They signed up, so why don't they come back?
Start with one question. Open one section. Read one story. Come back anytime.
Chapter Question & Big Idea
Chapter Sections / Các phần học
1.1
Praise, Signups, Returns
1.2
People Coming Back
1.3
People Who Find You
1.4
People Who Tell Others
Read chapter 2
They tried it and left: whose fault is that?