Chapter 3

Is my tidy booking grid creating its own dead time?

Xếp lịch đều tay có phải đang tự đẻ ra giờ chết?

The chapter's question

How many chair minutes and stylist minutes does each of my services really take?

Big idea

Every service has its own rhythm, and scheduling everything in one standard block is how dead time is created.

In this chapter

  1. Part 3.1

    Timing Each Service

    How many minutes does my service really take, timed across ten appointments?

  2. Part 3.2

    Processing Time

    While product develops, the chair is busy but the stylist is free, how am I using that window?

  3. Part 3.3

    Interleaving Two Clients

    Can my stylist take a second client during the wait, and when should they not?

  4. Part 3.4

    Buffer Between Bookings

    How many buffer minutes do I leave, and is that enough to clean up?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of The Appointment Book is free to read right here.

Read in Conan School

Chapters of The Appointment Book

  1. 1.What is my appointment book telling me that I miss?
  2. 2.Are late cancellations bad luck, or a fixable pattern?
  3. 3.Is my tidy booking grid creating its own dead time?
  4. 4.Are off-peak discounts filling slots with the wrong clients?
  5. 5.Is next month's revenue decided at the front desk?