Chapter 2

Should my first ninety days be busy, or focused?

Ba tháng đầu nên làm nhiều, hay làm một việc?

The chapter's question

What do I do first in my first three months?

Big idea

The first three months are for understanding customers and choosing one small, measurable win.

In this chapter

  1. Part 2.1

    Meeting Customers

    Which customers do I meet in the first month?

  2. Part 2.2

    Reading Existing Data

    What customer data does the company already have?

  3. Part 2.3

    One Small Win

    Which result can be achieved in ninety days that everyone can see?

  4. Part 2.4

    The Month-Three Report

    What should the three-month report say?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of The First Person on the Team is free to read right here.

Read in Conan School

Chapters of The First Person on the Team

  1. 1.How is customer success different from answering questions?
  2. 2.Should my first ninety days be busy, or focused?
  3. 3.Without authority, how do I get other teams to help?
  4. 4.Does pricier software make us better with customers?
  5. 5.Is feeling busy a good reason to hire?