Getting Paid

Who this book is for

Người làm tài chính trong doanh nghiệp Việt Nam, kế toán trưởng, phụ trách tài chính, người kiêm cả sổ sách lẫn dòng tiền ở công ty vài chục người. Người đọc là NGƯỜI LÀM NGHỀ: họ giữ con số và phải giải thích chúng, nhưng người quyết chi thường là người khác. Sách nói về tài chính DOANH NGHIỆP, không phải đầu tư hay tài chính cá nhân.

Sound familiar?

• Overdue invoices sit for months because nobody calls, for fear of losing the customer.
• Doesn't know exactly who owes what and how far overdue.
• Invoices go out late, so the clock starts a month behind.
• Sales agree payment terms and finance finds out after signing.

Each chapter answers one question

1. Chapter 1: Am I chasing the biggest debt, or the loudest?

   Right now, who owes me money, and how many days overdue?

   Without an aging report, every collection effort chases whoever shouts loudest.

2. Chapter 2: Is the customer late, or is my invoice?

   How many days after delivery are my invoices sent?

   Most late payments start with an invoice that was wrong, late, or sent to the wrong person.

3. Chapter 3: Does a reminder before the due date seem pushy?

   At which points around the due date do I contact the customer?

   The easiest call is the one before the due date, and almost nobody makes it.

4. Chapter 4: Is collecting debt a fight or a negotiation?

   When a customer is thirty days overdue, what do I do, and in what order?

   Late payment is a conversation about their cash flow, not a confrontation.

5. Chapter 5: Was this late payment decided at signing?

   At which stage are my payment terms agreed?

   Getting paid is decided when the contract is signed, not when the payment is overdue.