Chapter 5

Will automation fix the mess, or just speed it up?

Tự động hoá cứu quy trình, hay chỉ rối nhanh hơn?

The chapter's question

Is this process stable yet, or am I about to automate a mess?

Big idea

Automating a messy process only produces mess faster.

In this chapter

  1. Part 5.1

    Is It Stable Yet

    Each week, how many exceptions still have to be handled by hand?

  2. Part 5.2

    What Repeats Enough

    Which task repeats often enough to be worth automating?

  3. Part 5.3

    Doing It Well by Hand First

    Does the current manual version already run smoothly?

  4. Part 5.4

    Who Owns It After

    Who owns the tool when the person who built it leaves?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of Work Done Twice is free to read right here.

Read in Conan School

Chapters of Work Done Twice

  1. 1.Everyone did their part, so why did work fall through?
  2. 2.When your best person leaves, does the process leave too?
  3. 3.The number improved, but did the work?
  4. 4.Third time the same mistake: still the person's fault?
  5. 5.Will automation fix the mess, or just speed it up?