Chapter 3

Do tab disputes start with people, or the ledger?

Cãi nhau về nợ bắt đầu từ người, hay từ cuốn sổ?

The chapter's question

Each time I record a debt, what do I write down?

Big idea

Most debt disputes start from an unclear entry.

In this chapter

  1. Part 3.1

    A Complete Line

    A debt entry needs a date, items, an amount, and what else?

  2. Part 3.2

    Customer Confirmation

    Do customers see and confirm the entry?

  3. Part 3.3

    Messaging the Balance

    Is sending a periodic message with the total owed useful?

  4. Part 3.4

    Recording Payments

    When a customer pays part, how do I record it clearly?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of The Regulars' Tab is free to read right here.

Read in Conan School

Chapters of The Regulars' Tab

  1. 1.Small tabs each, so why is the total so scary?
  2. 2.Is a credit limit unfriendly, or a kindness?
  3. 3.Do tab disputes start with people, or the ledger?
  4. 4.Will asking a neighbour to pay drive them away?
  5. 5.Is there a debt I should stop chasing?