Chapter 2
Is a credit limit unfriendly, or a kindness?
Đặt hạn mức nợ là khó chịu, hay là giúp nhau?
The chapter's question
What is the credit limit for each regular customer?
Big idea
A limit protects both sides, because nobody has to say no at an awkward moment.
In this chapter
Part 2.1
Credit Criteria
Whom do I give credit to, and on what basis?
Part 2.2
Limits per Customer
Should each person's limit be based on their monthly purchases?
Part 2.3
Repayment Cycles
Do customers pay weekly, on payday, or monthly?
Part 2.4
Stating the Limit Early
When do I tell customers about their limit?
The reading for this chapter is inside Conan School
This chapter has 4 readings, with case stories and exercises. Chapter 1 of The Regulars' Tab is free to read right here.
Read in Conan School