Chapter 5

Everything runs because of me. Is that good news?

Mọi thứ chạy tốt nhờ tôi, đó là tin tốt sao?

The chapter's question

If I were away for a week, what would stop?

Big idea

A system that only runs when you are present does not yet exist.

In this chapter

  1. Part 5.1

    Decisions Only You Make

    Which decisions can only I make?

  2. Part 5.2

    How Far to Delegate

    What may the person standing in for me decide?

  3. Part 5.3

    Testing Your Absence

    Can I try not intervening for a week and record what happens?

  4. Part 5.4

    What You Should Stop Doing

    Which work am I holding on to out of habit?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of People Inside the System is free to read right here.

Read in Conan School

Chapters of People Inside the System

  1. 1.Is one person who can do everything luck or risk?
  2. 2.Is training new hires HR's job or operations' job?
  3. 3.If shifts suit the staff, do customers pay for it?
  4. 4.The numbers still look good, so is my team fine?
  5. 5.Everything runs because of me. Is that good news?