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Chương 1
Is one person who can do everything luck or risk?
Start with one question. Open one section. Read one story. Come back anytime.
Chapter Question & Big Idea
Chapter Sections / Các phần học
1.1
A Skills Matrix
1.2
Single-Person Steps
1.3
Do They Ever Take Leave
1.4
Which Gap to Close First
Read chapter 2
Is training new hires HR's job or operations' job?