Chapter 3

Is case-by-case flexibility really the kind choice?

Mềm mỏng từng trường hợp có thật là tử tế?

The chapter's question

When parents ask to pause or get a refund, what is my rule?

Big idea

An unwritten policy turns every case into a negotiation, and each one is harder than the last.

In this chapter

  1. Part 3.1

    Deferral Terms

    In which cases may a student defer, and for how long?

  2. Part 3.2

    Refund Rules

    If they leave mid-course, on what basis do I refund?

  3. Part 3.3

    Make-Up Classes

    How does a student make up a missed session, and who pays for that?

  4. Part 3.4

    Who Approves Exceptions

    Who decides the exceptions, and where is it recorded?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of Tuition is free to read right here.

Read in Conan School

Chapters of Tuition

  1. 1.How can I discount without knowing what a class costs?
  2. 2.Pricing off the neighbours, whose game am I playing?
  3. 3.Is case-by-case flexibility really the kind choice?
  4. 4.What does every discount teach parents about my price?
  5. 5.Does holding tuition steady actually protect quality?