Chapter 2

Should my best dish survive the lunch rush?

Món ngon nhất có đáng giữ trong giờ trưa không?

The chapter's question

Which dishes should not be on the lunch menu?

Big idea

At peak hours, the scarce resource is not customers but kitchen minutes.

In this chapter

  1. Part 2.1

    Minutes per Dish

    How many kitchen minutes does each dish take per serving?

  2. Part 2.2

    Margin per Kitchen Minute

    If I rank the menu by margin per kitchen minute, how does the order change?

  3. Part 2.3

    Does a Short Menu Cost You

    If I cut the lunch menu to eight dishes, whom do I lose, and what do I keep?

  4. Part 2.4

    How Much Prep Is Enough

    What share of the steps in a serving can be finished before eleven o'clock?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of The Two Busiest Hours is free to read right here.

Read in Conan School

Chapters of The Two Busiest Hours

  1. 1.Am I short of staff, or short of a station?
  2. 2.Should my best dish survive the lunch rush?
  3. 3.Does the line need better cooks, or fewer steps?
  4. 4.More dishes, or faster tables?
  5. 5.Why does adding a sales channel slow my kitchen?