Chapter 5

Will more deliveries actually make me better off?

Giao hàng nhiều hơn có làm tôi giàu hơn?

The chapter's question

At what level should I keep delivery?

Big idea

Local delivery works best when it serves regulars, not when it turns into a price race with delivery apps.

In this chapter

  1. Part 5.1

    Delivery's Share

    What share of revenue and profit come from delivery orders?

  2. Part 5.2

    Delivery Apps

    If I join a delivery app, what do I gain and lose?

  3. Part 5.3

    The Delivery Radius

    How far will I deliver at most?

  4. Part 5.4

    A Dedicated Deliverer

    When is it worth hiring a dedicated delivery person?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of Orders by Phone is free to read right here.

Read in Conan School

Chapters of Orders by Phone

  1. 1.Are message orders a favour, or a real sales channel?
  2. 2.Is my order book a notebook, or my inbox?
  3. 3.If delivery is free, who is paying for it?
  4. 4.Do regulars want fast delivery, or the right delivery?
  5. 5.Will more deliveries actually make me better off?