Chapter 2

Start earlier, or route smarter?

Dậy sớm hơn, hay xếp lượt khéo hơn?

The chapter's question

How far apart are my four stops today?

Big idea

The day with the most call-outs is the day the stops are close together, not the day you get up earliest.

In this chapter

  1. Part 2.1

    Clustering by Area

    Do I group clients in the same area into the same day?

  2. Part 2.2

    Traffic Windows

    In which time slots should I not accept a distant booking?

  3. Part 2.3

    Jobs Outside Your Zone

    What do I add for a distant job, and how do I explain it?

  4. Part 2.4

    Time Window or Exact Time

    Does a two-hour arrival window annoy clients?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of Home Services, One Visit at a Time is free to read right here.

Read in Conan School

Chapters of Home Services, One Visit at a Time

  1. 1.More visits, so why thinner profit?
  2. 2.Start earlier, or route smarter?
  3. 3.Surprised on arrival: what did the first call miss?
  4. 4.When they call only once, what did I miss?
  5. 5.Hiring help: more jobs, or more risk?