Cash in the Drawer

Who this book is for

Chủ tiệm và quản lý salon tóc, nail, spa, chăm sóc da ở Việt Nam; quy mô từ hai ghế tới ba cơ sở; phần lớn chủ tiệm vẫn đứng ghế làm nghề mỗi ngày.

Sound familiar?

• Busy months still end with scrambling for money on payday.
• Doesn't know what one chair hour costs, so can't tell which services lose money.
• Salon money and household money share an account, so real profit is unknown.
• Commission is calculated the way it was at opening, never re-read for what it encourages.

Each chapter answers one question

1. Chapter 1: How few numbers tell me if my salon is healthy?

   Which four numbers must I know by the fifth of every month?

   You do not need a full report; you need four correct numbers, read regularly.

2. Chapter 2: Copying a competitor's prices: whose costs am I covering?

   For every hour it is open, how much does my salon cost even with no clients?

   Every decision about prices and schedules gets easier once you know what one chair hour costs.

3. Chapter 3: I preach client care, so why does payroll reward volume?

   What is my pay structure encouraging stylists to do?

   How you pay stylists is how you tell them what the salon values.

4. Chapter 4: Is the salon profitable, or is the drawer just full?

   How much am I paying myself, and on which line does it sit?

   An owner who withdraws money at will has found the fastest way never to know whether the salon is profitable.

5. Chapter 5: Should I invest where it shows, or where it's stuck?

   Where should the next hundred million go?

   The next investment should go where things are stuck, not where it is most visible.