Chapter 5

Should I invest where it shows, or where it's stuck?

Tiền đầu tư tiếp nên vào chỗ đẹp, hay chỗ tắc?

The chapter's question

Where should the next hundred million go?

Big idea

The next investment should go where things are stuck, not where it is most visible.

In this chapter

  1. Part 5.1

    Another Chair or Another Technician

    Is my bottleneck empty chairs or missing people?

  2. Part 5.2

    What New Equipment Returns

    How many minutes per service would the machine I want to buy actually save?

  3. Part 5.3

    Front of House or Process

    Are clients leaving because of what they see or because of what they experience?

  4. Part 5.4

    Repaying From What

    If I borrow, what share of my current profit goes to the monthly repayment?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of Cash in the Drawer is free to read right here.

Read in Conan School

Chapters of Cash in the Drawer

  1. 1.How few numbers tell me if my salon is healthy?
  2. 2.Copying a competitor's prices: whose costs am I covering?
  3. 3.I preach client care, so why does payroll reward volume?
  4. 4.Is the salon profitable, or is the drawer just full?
  5. 5.Should I invest where it shows, or where it's stuck?