Chapter 3

I preach client care, so why does payroll reward volume?

Tôi dặn thợ chăm khách, sao bảng lương lại thưởng doanh số?

The chapter's question

What is my pay structure encouraging stylists to do?

Big idea

How you pay stylists is how you tell them what the salon values.

In this chapter

  1. Part 3.1

    Three Common Structures

    How do fixed salary, pure commission and a mix differ in the risk each carries?

  2. Part 3.2

    The Break-Even per Technician

    How much must each stylist produce for that chair to be profitable?

  3. Part 3.3

    Paying for Off-Chair Work

    How is time spent teaching, cleaning and consulting paid for?

  4. Part 3.4

    When They Ask for More

    Before I answer, which number do I need to look at?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of Cash in the Drawer is free to read right here.

Read in Conan School

Chapters of Cash in the Drawer

  1. 1.How few numbers tell me if my salon is healthy?
  2. 2.Copying a competitor's prices: whose costs am I covering?
  3. 3.I preach client care, so why does payroll reward volume?
  4. 4.Is the salon profitable, or is the drawer just full?
  5. 5.Should I invest where it shows, or where it's stuck?