Chapter 2
Does a longer playbook make the team better?
Playbook dài hơn có giúp đội làm đúng hơn không?
The chapter's question
What parts does a playbook have?
Big idea
A good playbook fits on one screen and starts with its trigger condition.
In this chapter
Part 2.1
The Trigger
What has to happen for this playbook to be opened?
Part 2.2
Steps and Owners
Who does each step, and in how long?
Part 2.3
Decision Points
Where does the person have to choose between two directions?
Part 2.4
The Exit
When is the playbook considered finished?
The reading for this chapter is inside Conan School
This chapter has 4 readings, with case stories and exercises. Chapter 1 of Write Once, Use a Hundred Times is free to read right here.
Read in Conan School