Chapter 5

The map is done, but has anything actually changed?

Vẽ bản đồ xong rồi, có gì thật sự thay đổi không?

The chapter's question

Once the map is drawn, which one thing will I change?

Big idea

A map only has value when it leads to exactly one change that gets made.

In this chapter

  1. Part 5.1

    Choosing One Fix

    Where is the most time lost that could be fixed right away?

  2. Part 5.2

    Measuring Before

    What is my current number?

  3. Part 5.3

    Trying It Small

    On how many cases do I test before applying it to everything?

  4. Part 5.4

    Who Needs to Know

    When the process changes, who must be told and retrained?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of Mapping What Actually Happens is free to read right here.

Read in Conan School

Chapters of Mapping What Actually Happens

  1. 1.Is the process on paper the one actually running?
  2. 2.Is my team slow at work, or slow at waiting?
  3. 3.Does adding one more checker really make work safer?
  4. 4.The standard works, so why do exceptions eat our week?
  5. 5.The map is done, but has anything actually changed?