Chapter 4

Without walking the floor, can I still see problems?

Không còn đi quanh xưởng, tôi có còn thấy vấn đề?

The chapter's question

Without walking the floor, how do I know whether today is going fine?

Big idea

At small scale you see the problems; at large scale you only see numbers.

In this chapter

  1. Part 4.1

    Three Daily Numbers

    Which three metrics do I look at each morning?

  2. Part 4.2

    Leading Indicators

    Which metric warns of next week's problem?

  3. Part 4.3

    Trigger Thresholds

    At what level must the number trigger action?

  4. Part 4.4

    When the Numbers Look Fine

    When the team says it is hard but the numbers look fine, which do I believe?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of From Ten to a Hundred is free to read right here.

Read in Conan School

Chapters of From Ten to a Hundred

  1. 1.What got us to ten, will it reach a hundred?
  2. 2.Everyone does it their way and it works. Why standardize?
  3. 3.When everyone does everything, who owns anything?
  4. 4.Without walking the floor, can I still see problems?
  5. 5.Take every order now, worry about capacity later?