Chapter 2

Everyone does it their way and it works. Why standardize?

Mỗi người một kiểu vẫn chạy, cần gì chuẩn hoá?

The chapter's question

Do my three most important stages have a shared way of working yet?

Big idea

Scaling an unstandardised way of working means replicating every place where each person does it differently.

In this chapter

  1. Part 2.1

    Which to Standardise First

    Which step varies most between people?

  2. Part 2.2

    How Standard Is Enough

    Where is the worker left to decide?

  3. Part 2.3

    Training to the Standard

    How do people already doing the work learn the new way?

  4. Part 2.4

    Measuring the Variation

    How do I know everyone is doing it the same way?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of From Ten to a Hundred is free to read right here.

Read in Conan School

Chapters of From Ten to a Hundred

  1. 1.What got us to ten, will it reach a hundred?
  2. 2.Everyone does it their way and it works. Why standardize?
  3. 3.When everyone does everything, who owns anything?
  4. 4.Without walking the floor, can I still see problems?
  5. 5.Take every order now, worry about capacity later?