If nobody owns the documents, who keeps them true?

The chapter's question

When a process changes, how soon does the assistant know?

Big idea

If the store is not updated, the assistant gives correct answers about a company that has changed.

In this chapter

1. Part 5.1

   Document Owners

   Does each document have someone responsible for updating it?

2. Part 5.2

   Scheduled Reindexing

   When is the store reloaded, and who knows if a load fails?

3. Part 5.3

   Unanswered Questions

   Which questions do users often ask that the store does not yet cover?

4. Part 5.4

   Retiring Old Files

   How are expired documents removed from the store?

Chapters of An Assistant That Knows the Company Files

1. 1.Is the assistant wrong, or are the documents stale?
2. 2.Can one bad cut ruin a whole answer?
3. 3.Bad model, or the wrong passage retrieved?
4. 4.Can you trust a smooth answer with no source?
5. 5.If nobody owns the documents, who keeps them true?