Chapter 3

Bad model, or the wrong passage retrieved?

Lỗi nằm ở model, hay ở đoạn văn nó được đưa?

The chapter's question

When the assistant answers wrongly, is the fault in retrieval or in writing?

Big idea

Most wrong answers start from retrieving the wrong chunk, not from the model.

In this chapter

  1. Part 3.1

    The Asker's Words

    How do staff refer to something differently from how the documents name it?

  2. Part 3.2

    Meaning and Keyword Search

    When is exact keyword search better?

  3. Part 3.3

    How Many Passages

    Does feeding three chunks or ten give better answers?

  4. Part 3.4

    Testing Retrieval Alone

    Is the right chunk among the retrieved results?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of An Assistant That Knows the Company Files is free to read right here.

Read in Conan School

Chapters of An Assistant That Knows the Company Files

  1. 1.Is the assistant wrong, or are the documents stale?
  2. 2.Can one bad cut ruin a whole answer?
  3. 3.Bad model, or the wrong passage retrieved?
  4. 4.Can you trust a smooth answer with no source?
  5. 5.If nobody owns the documents, who keeps them true?