Chapter 4

Can you trust a smooth answer with no source?

Câu trả lời trơn tru mà không nguồn thì tin được không?

The chapter's question

Can users verify the assistant's answers?

Big idea

An answer that does not cite its source leaves readers no way to check.

In this chapter

  1. Part 4.1

    Citing Sources

    Does each answer include the document name and section?

  2. Part 4.2

    When Nothing Is Found

    What does the assistant say when the store has no answer?

  3. Part 4.3

    Conflicting Documents

    When two documents disagree, which does the assistant choose?

  4. Part 4.4

    Out-of-Scope Questions

    Does the assistant decline unrelated questions?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of An Assistant That Knows the Company Files is free to read right here.

Read in Conan School

Chapters of An Assistant That Knows the Company Files

  1. 1.Is the assistant wrong, or are the documents stale?
  2. 2.Can one bad cut ruin a whole answer?
  3. 3.Bad model, or the wrong passage retrieved?
  4. 4.Can you trust a smooth answer with no source?
  5. 5.If nobody owns the documents, who keeps them true?