Chapter 4

Can good software save a salon where nobody logs anything?

Phần mềm xịn có cứu được một tiệm không ai nhập liệu?

The chapter's question

What share of last week's appointments had their records updated?

Big idea

Any system is only as good as the share of stylists who actually enter data into it.

In this chapter

  1. Part 4.1

    Measuring Actual Entry

    How many visits last week got a written record?

  2. Part 4.2

    Why They Don't Enter

    What reasons do stylists give when they do not write records?

  3. Part 4.3

    Who Owns It at Close

    At the end of a shift, who checks that records are complete?

  4. Part 4.4

    Moving From Paper

    If I switch systems, where does the old data go?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of The Salon's Memory is free to read right here.

Read in Conan School

Chapters of The Salon's Memory

  1. 1.When a stylist leaves, where does the client knowledge go?
  2. 2.Does recording everything make client notes more useful?
  3. 3.What do my before and after photos really prove?
  4. 4.Can good software save a salon where nobody logs anything?
  5. 5.If client notes just sit there, why keep them?