Chapter 5

When the new salon opens, does the first one slip?

Mở tiệm mới, tiệm cũ có lặng lẽ tụt xuống?

The chapter's question

How do I know both salons are producing the same result?

Big idea

After opening, the hardest part is not the new salon's revenue but keeping the old one from slipping.

In this chapter

  1. Part 5.1

    Three Weekly Numbers

    Which three numbers do I look at each week for each salon?

  2. Part 5.2

    Rotating Technicians

    What does letting stylists work across both salons help, and what does it complicate?

  3. Part 5.3

    Why the First One Slips

    Once I am there less often, what changes at the original salon?

  4. Part 5.4

    When Two Is Enough

    Which number would tell me not to open a third?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of The Second Salon is free to read right here.

Read in Conan School

Chapters of The Second Salon

  1. 1.Will a second salon double revenue, or double problems?
  2. 2.Do clients follow the salon, or the stylist they know?
  3. 3.Can great work make up for the wrong location?
  4. 4.New salon: sign the lease first, or find the leader?
  5. 5.When the new salon opens, does the first one slip?