Chapter 5

Low pay or bad rosters: which drives people out?

Lương thấp hay lịch tệ, cái nào đuổi người đi?

The chapter's question

Who is my schedule wearing down?

Big idea

A badly built schedule makes people quit more slowly but more surely than low pay.

In this chapter

  1. Part 5.1

    Who Works the Split

    Who on my team works both lunch and dinner, and how many days a week?

  2. Part 5.2

    Is the Day Off Real

    How many times a month is a cook called back in on a day off?

  3. Part 5.3

    How Far Ahead Is the Roster

    How many days ahead do staff know next week's roster?

  4. Part 5.4

    Peak Hours and Overtime

    Which few people are the overtime piling onto, and are they the ones I am most afraid to lose?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of The People Who Stay is free to read right here.

Read in Conan School

Chapters of The People Who Stay

  1. 1.What does one cook quitting really cost me?
  2. 2.Hire fast, or hire right?
  3. 3.Do new hires quit the job, or the first week?
  4. 4.Will a raise really keep my best people?
  5. 5.Low pay or bad rosters: which drives people out?