Chapter 4

Will a raise really keep my best people?

Tăng lương có giữ được người giỏi không?

The chapter's question

Do people in my kitchen know what progress they will make in the next three months?

Big idea

Good people leave because they see no path forward, rarely because of a few hundred thousand.

In this chapter

  1. Part 4.1

    Three Rungs in a Small Kitchen

    How many levels does my kitchen have, and what must someone do to move up one?

  2. Part 4.2

    Pay for Capability

    Am I raising pay for months served or for new things learned?

  3. Part 4.3

    Who Is Your Best Person Teaching

    Is my best cook passing their skill on to anyone?

  4. Part 4.4

    Fifteen Minutes a Month

    When did I last ask each person what they want from this job?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of The People Who Stay is free to read right here.

Read in Conan School

Chapters of The People Who Stay

  1. 1.What does one cook quitting really cost me?
  2. 2.Hire fast, or hire right?
  3. 3.Do new hires quit the job, or the first week?
  4. 4.Will a raise really keep my best people?
  5. 5.Low pay or bad rosters: which drives people out?