Chapter 2

Hire fast, or hire right?

Tuyển cho kịp, hay tuyển cho đúng?

The chapter's question

Am I hiring because there is a gap, or because I know who I need?

Big idea

Hiring while short-staffed is hiring out of fear, and the kitchen pays for it over the next six months.

In this chapter

  1. Part 2.1

    Describe the Output

    Once this person is working, what will the kitchen have that it does not have today?

  2. Part 2.2

    A Thirty-Minute Trial

    What do thirty minutes on the line tell me that an interview does not?

  3. Part 2.3

    Where Good Hires Come From

    Where did the best people I ever hired come from?

  4. Part 2.4

    What the Wage Is For

    Is the wage I offer paying for hours, for skill, or for surviving the rush?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of The People Who Stay is free to read right here.

Read in Conan School

Chapters of The People Who Stay

  1. 1.What does one cook quitting really cost me?
  2. 2.Hire fast, or hire right?
  3. 3.Do new hires quit the job, or the first week?
  4. 4.Will a raise really keep my best people?
  5. 5.Low pay or bad rosters: which drives people out?