Chapter 5

If my supplier fails tomorrow, can I still open?

Mai vựa không giao, quán tôi còn mở cửa được không?

The chapter's question

If my main supplier did not deliver tomorrow, what would I do within two hours?

Big idea

Every restaurant has that day; the difference is whether it was thought through beforehand.

In this chapter

  1. Part 5.1

    The Single Point of Failure

    Which missing ingredient forces me to close the kitchen?

  2. Part 5.2

    Do You Have a Backup Number

    Do I have a second source's number for my three main ingredients?

  3. Part 5.3

    Temporary Substitutes

    Which of my dishes can swap an ingredient without the customer noticing?

  4. Part 5.4

    Telling Guests You're Out

    When a dish sells out mid-service, what do my staff say?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of The People Who Sell to You is free to read right here.

Read in Conan School

Chapters of The People Who Sell to You

  1. 1.Do I really know what I'm buying, and from whom?
  2. 2.Does haggling harder actually get me a better price?
  3. 3.Is money lost in the deal, or at delivery?
  4. 4.Is a full store room safety, or frozen cash?
  5. 5.If my supplier fails tomorrow, can I still open?