Chapter 3

Is money lost in the deal, or at delivery?

Tiền mất lúc mặc cả, hay lúc hàng vào cửa?

The chapter's question

Who receives deliveries for my restaurant, and what do they check?

Big idea

Money is most often lost not during haggling but when goods come through the door and nobody weighs them.

In this chapter

  1. Part 3.1

    Weigh Before You Sign

    Are incoming goods weighed again, or do I trust the docket?

  2. Part 3.2

    Right Item, Wrong Grade

    In what words do I describe the quality I need so the supplier does not read it differently?

  3. Part 3.3

    Rules for Rejecting

    When goods fall short, who may reject them, and how?

  4. Part 3.4

    From Invoice to Cost Sheet

    How long does a price on a delivery docket take to reach my costing sheet?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of The People Who Sell to You is free to read right here.

Read in Conan School

Chapters of The People Who Sell to You

  1. 1.Do I really know what I'm buying, and from whom?
  2. 2.Does haggling harder actually get me a better price?
  3. 3.Is money lost in the deal, or at delivery?
  4. 4.Is a full store room safety, or frozen cash?
  5. 5.If my supplier fails tomorrow, can I still open?