Chapter 5

Could cutting a quiet class lose our most loyal members?

Bỏ một lớp vắng có làm mất những người trung thành nhất?

The chapter's question

Should this class be dropped, moved, or merged with another?

Big idea

A small class still has loyal members, and how you drop it decides whether they stay or follow.

In this chapter

  1. Part 5.1

    Try Moving It First

    Would moving the time slot save the class?

  2. Part 5.2

    Merging Classes

    Can two thin classes be merged?

  3. Part 5.3

    Telling the Regulars

    How far ahead do I tell them, and how?

  4. Part 5.4

    Moving Them Elsewhere

    Which class do I offer them instead?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of Group Classes is free to read right here.

Read in Conan School

Chapters of Group Classes

  1. 1.Empty classes cost the same, so why add more?
  2. 2.Is our schedule built for members, or for instructors?
  3. 3.Who really owns a packed group class?
  4. 4.Fully booked online, so why is the room empty?
  5. 5.Could cutting a quiet class lose our most loyal members?