Chapter 5

Two channels sell one night: who sleeps elsewhere?

Hai kênh cùng bán một đêm, ai sẽ phải ngủ ngoài?

The chapter's question

How is my room calendar synchronised across channels?

Big idea

Many channels means many calendars, and two bookings for one night is the costliest incident in this trade.

In this chapter

  1. Part 5.1

    Syncing the Calendar

    Do I sync by hand or with a tool, and how far behind does it run?

  2. Part 5.2

    When You Overbook

    Has it happened before, and how did I handle it?

  3. Part 5.3

    Rates Across Channels

    Do I hold the same rate everywhere or vary it?

  4. Part 5.4

    Which Channel to Drop

    Which channel takes the most work and returns the least?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of Guests Who Book Direct is free to read right here.

Read in Conan School

Chapters of Guests Who Book Direct

  1. 1.Is the booking platform my partner, or my boss?
  2. 2.Do I need a fancy website to take direct bookings?
  3. 3.Why would guests book direct when platforms are easier?
  4. 4.Where is my best guest list gathering dust?
  5. 5.Two channels sell one night: who sleeps elsewhere?