Chapter 3

If the quote stays vague, is everything included?

Báo giá không ghi rõ, khách sẽ tưởng gì cũng có?

The chapter's question

Does my quote clearly state what is NOT included?

Big idea

When scope is not written down, everything the client imagines is included in the price.

In this chapter

  1. Part 3.1

    Included and Excluded

    Where do I list what is excluded, and does the client read it?

  2. Part 3.2

    Units for Each Line

    Is each item priced by metre, by unit, or as a lump sum?

  3. Part 3.3

    Who Buys the Materials

    Where is the line between my materials and the client's?

  4. Part 3.4

    Site Conditions

    What conditions do I state about power, water, lifts and permitted working hours?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of Measure Before You Quote is free to read right here.

Read in Conan School

Chapters of Measure Before You Quote

  1. 1.After the site visit: data, or just a feeling?
  2. 2.Which skipped question becomes week three's surprise bill?
  3. 3.If the quote stays vague, is everything included?
  4. 4.The low price won, so where did my profit go?
  5. 5.Winning most quotes: good sign, or underpricing?