Chapter 3

Does designing for the least savvy slow everyone down?

Làm cho người khó dùng nhất có làm chậm tất cả?

The chapter's question

Where do the oldest of my users struggle?

Big idea

Designing for those who find it hardest usually makes the product easier for everyone.

In this chapter

  1. Part 3.1

    Text and Buttons

    What size are the smallest text and smallest button in my product?

  2. Part 3.2

    Icons Without Labels

    Which icons can users not guess the meaning of?

  3. Part 3.3

    Borrowed Words

    Which English words in the interface do users not understand?

  4. Part 3.4

    Set Up by the Kids

    Which steps can users do themselves, and which need a family member's help?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of Mum's Phone is free to read right here.

Read in Conan School

Chapters of Mum's Phone

  1. 1.Is my phone the phone my users carry?
  2. 2.Does it work, or only on office wifi?
  3. 3.Does designing for the least savvy slow everyone down?
  4. 4.Do users learn our app, or bring old habits?
  5. 5.Is testing on weak phones routine, or an afterthought?