Chapter 3

Clean at opening is easy, but at two o'clock?

Sạch lúc mở cửa thì dễ, còn hai giờ chiều?

The chapter's question

During the day, when is my shop tidied, and by whom?

Big idea

Being clean at opening is easy; being clean at two in the afternoon is the standard.

In this chapter

  1. Part 3.1

    An Hourly Cleaning Round

    During the day, who cleans the floor, counter and fridges, and when?

  2. Part 3.2

    Spills and Breakages

    When something is spilled, how soon is it cleaned up?

  3. Part 3.3

    How the Store Smells

    What smell does my shop have that I am too used to notice?

  4. Part 3.4

    Behind the Counter

    Can customers see behind the counter, and what does it look like?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of The Store at Seven is free to read right here.

Read in Conan School

Chapters of The Store at Seven

  1. 1.Does everyone picture a well-run store the way I do?
  2. 2.Is a smooth morning luck, or fifteen minutes of prep?
  3. 3.Clean at opening is easy, but at two o'clock?
  4. 4.When I'm away, do the standards stay?
  5. 5.Do a tidy shelf and clean floor sell anything?