Chapter 2

Is a smooth morning luck, or fifteen minutes of prep?

Buổi sáng trơn tru do may, hay do mười lăm phút?

The chapter's question

Before opening, who does what?

Big idea

What gets done before opening decides whether the whole morning runs smoothly.

In this chapter

  1. Part 2.1

    The Morning Checklist

    Which lines go on the morning checklist?

  2. Part 2.2

    Lights and Signs

    Are any light bulbs out that nobody has replaced?

  3. Part 2.3

    Full Shelves at Opening

    Are shelves refilled before the first customer arrives?

  4. Part 2.4

    A Ready Counter

    Are the till, receipt printer and change ready?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of The Store at Seven is free to read right here.

Read in Conan School

Chapters of The Store at Seven

  1. 1.Does everyone picture a well-run store the way I do?
  2. 2.Is a smooth morning luck, or fifteen minutes of prep?
  3. 3.Clean at opening is easy, but at two o'clock?
  4. 4.When I'm away, do the standards stay?
  5. 5.Do a tidy shelf and clean floor sell anything?