Chapter 2

Is the tool with the most features the best one?

Công cụ nhiều tính năng nhất có phải công cụ tốt nhất?

The chapter's question

Which problem of mine does this tool solve, in one sentence?

Big idea

Most tools fail not for lack of features but because they do not fit how the team works.

In this chapter

  1. Part 2.1

    Problem First

    Did I write the problem down before going to look at products?

  2. Part 2.2

    Who Uses It Daily

    Have the real users tried it?

  3. Part 2.3

    Costs Beyond the Licence

    What do rollout, training and upkeep cost?

  4. Part 2.4

    How Hard to Leave

    Can I get my data back out?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of Tools and Automation is free to read right here.

Read in Conan School

Chapters of Tools and Automation

  1. 1.Will new software fix an old, broken process?
  2. 2.Is the tool with the most features the best one?
  3. 3.We bought the tool. Why are we back on spreadsheets?
  4. 4.Do three great unconnected tools beat one that connects?
  5. 5.The tool is live. Does anyone still own it?