Chapter 3
Am I presenting well, or just talking too much?
Tôi trình bày giỏi, hay chỉ nói nhiều?
The chapter's question
How many times do I pause to ask questions in a meeting?
Big idea
The more the salesperson talks, the less customers say what they are thinking.
In this chapter
Part 3.1
Checking In
What do I ask to know whether they are following?
Part 3.2
When a Hard Question Comes
When I do not know the answer, what do I say?
Part 3.3
When You Don't Have It
When we lack exactly what they need, how do I handle it?
Part 3.4
When the Demo Breaks
If the product breaks mid-demo, what do I do?
The reading for this chapter is inside Conan School
This chapter has 4 readings, with case stories and exercises. Chapter 1 of Showing, Not Telling is free to read right here.
Read in Conan School