Chapter 5
Most shifts run without me, so what do they pour?
Phần lớn các ca không có tôi, ly ở đó ra sao?
The chapter's question
How is a shift without me different from a shift with me?
Big idea
Drink shops lose quality on shifts the owner is not working, and that is most shifts.
In this chapter
Part 5.1
Who Leads the Shift
Does every shift have one person responsible?
Part 5.2
Three Handover Items
At the end of a shift, what gets handed over?
Part 5.3
Cameras or Checklists
How am I currently checking on shifts?
Part 5.4
Decisions They Can Make
What are staff allowed to decide when I am not there?
The reading for this chapter is inside Conan School
This chapter has 4 readings, with case stories and exercises. Chapter 1 of Shifts and Part-Timers is free to read right here.
Read in Conan School