Chapter 2

Does a new hire really need a whole month?

Người mới cần một tháng để đứng quầy, thật không?

The chapter's question

After three shifts, what can my new hire do?

Big idea

If a new hire needs a month before they can run the counter, the training model is wrong for this kind of team.

In this chapter

  1. Part 2.1

    The First Five Drinks

    Which five drinks must a new hire be able to make first?

  2. Part 2.2

    Watching or Doing

    How long does my new hire watch before making drinks for real?

  3. Part 2.3

    Cards at the Bar

    Where does a new hire look up a recipe they have forgotten?

  4. Part 2.4

    Who Owns Training

    Is there a mentor on every shift, or does it depend on the day?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of Shifts and Part-Timers is free to read right here.

Read in Conan School

Chapters of Shifts and Part-Timers

  1. 1.Is part-timer turnover really just bad luck?
  2. 2.Does a new hire really need a whole month?
  3. 3.When exams arrive, will my roster hold?
  4. 4.Does a higher hourly wage really keep part-timers?
  5. 5.Most shifts run without me, so what do they pour?