Chapter 3

How much of my app ranking does my kitchen control?

Thứ hạng trên app, bếp của tôi quyết được bao nhiêu?

The chapter's question

Why does my restaurant appear where it does when customers open the app?

Big idea

Ranking comes from preparation time, cancellation rate and rating score, all three in the kitchen's hands.

In this chapter

  1. Part 3.1

    Declared Prep Time

    How many minutes do I declare for preparation, and how many does it really take?

  2. Part 3.2

    Your Cancellation Rate

    How many orders did I cancel last month, and why?

  3. Part 3.3

    Where One-Star Reviews Come From

    What were my last three bad reviews about?

  4. Part 3.4

    Paying for Placement

    How many new orders does in-app advertising bring, and measured how?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of A Kitchen Without a Storefront is free to read right here.

Read in Conan School

Chapters of A Kitchen Without a Storefront

  1. 1.Are delivery orders making me money or costing me?
  2. 2.Does a great dish survive the ride?
  3. 3.How much of my app ranking does my kitchen control?
  4. 4.Whose customer is the one who ordered through the app?
  5. 5.Without a storefront, how will anyone find me?