When someone collapses, what will my staff do first?

The chapter's question

If someone falls or feels unwell while training, what are staff's first three steps?

Big idea

The sequence must be written in advance, because when it happens nobody has the headspace to design a process.

In this chapter

1. Part 3.1

   Who Does What First

   Who handles it, who calls for help, who writes it down?

2. Part 3.2

   When to Call for Help

   At which signs do we call immediately rather than wait?

3. Part 3.3

   What Staff Are Trained In

   Who on each shift knows first aid?

4. Part 3.4

   Recording It Right After

   What is recorded, and within what time?

Chapters of Safety on the Floor

1. 1.Will careful questions scare a new member away?
2. 2.Are gym accidents the member's fault, or the gym's?
3. 3.When someone collapses, what will my staff do first?
4. 4.If a complaint lands today, is memory enough?
5. 5.Should coaches answer every question members ask?