People Executing a Strategy They Did Not Set
- Customer
- Team leads and staff turning a leadership decision into daily work
- Context
- Accountable for the outcome of a direction they were not consulted on
The Jobs of whoever stands at the receiving end of executive decisions, the person who must make them real and the first to know when they cannot be.
5 Jobs
- 01When leadership announces a new direction, I want to understand why it was chosen, so I can explain it to my team rather than relaying a slogan.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
- 02When I can see a plan will not work, I want to say so early, so we do not walk in silence toward a failure everyone foresaw.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
- 03When the company is restructuring, I want to know what is happening to me, so I do not spend months working in a state of waiting.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
- 04When my targets change mid-period, I want a stable measure, so my work is not judged by a criterion created after I did it.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
- 05When my work is one small piece, I want to know what it contributes to, so I do not spend years without knowing what I am building.5 Pains · 5 Desired Outcomes · 5 Existing Solutions