When I want to save for something years away, I want the plan to survive, so it is not eaten by immediate needs year after year.
Khi tôi muốn để dành cho một việc lớn trong tương lai, tôi muốn giữ được kế hoạch đó, để nó không bị các khoản trước mắt ăn hết năm này qua năm khác.
Job context
- Who
- Someone with a long-term financial goal
- When
- Each month when income arrives
- Trigger
- Looking back and seeing savings have not grown
- Situation
- Immediate needs are always more concrete than a distant goal
- Constraints
- Limited income and continuous demands
5 Pains
Immediate needs always beat the distant goal
HighBecause the immediate has a deadline and the goal does not.
Root cause: A long-term goal has nobody and nothing pressing it
Savings sit alongside spending money
HighSo it is easily borrowed from.
Root cause: There is no physical boundary between the two kinds of money
No idea how much to set aside each month
MediumThe goal is too distant to divide backwards.
Root cause: Nobody converts a long goal into a monthly number
Inflation erodes what is set aside
MediumLeaving it still is also losing.
Root cause: Cash is nominally safe and not safe in value
Afraid to invest for fear of losing
MediumSo choosing the way that loses slowly.
Root cause: The risk of losing money is visible and the risk of losing value is not
5 Desired Outcomes
Keep the plan through immediate demands
FunctionalHave savings separated from spending
FunctionalKnow the monthly amount required
FunctionalHave savings that do not erode
FunctionalUnderstand risk enough not to fear it excessively
Emotional
5 Existing Solutions
A solution is not the same thing as a product, a customer can hire a behaviour or a workaround too.
Open a separate account for savings
BehaviourThe cheapest and surprisingly effective boundary, still withdrawable at any moment.
Automate a transfer on payday
ProductThe most effective method because it happens before spending is possible.
Use a fixed-term deposit
ProductBuilds a real barrier, at a rate that rarely keeps up with inflation.
Invest a small amount regularly
ProductAddresses the erosion, requiring tolerance for the swings.
Name the savings after the goal
WorkaroundMakes a distant goal concrete without preventing a withdrawal.
2 Opportunity Gaps
A long-term goal lacks a person on the other side, nobody waiting, nobody reminding, no deadline, so it loses to every immediate expense.
Why existing solutions fail: Every debt has a party actively collecting each month while savings have nobody, so a household pays its debts on time and under-saves consistently, though both come from the same income.
Potential opportunity: Manufacturing the collecting party for savings: an automatic transfer on payday, before spending is possible.
People measure safety by the number not falling, while what matters is purchasing power, so the option that looks safest is the one that loses value most reliably.
Why existing solutions fail: Balances are displayed in nominal terms everywhere and purchasing power is displayed nowhere, so the saver's entire daily experience tells them the money is intact.
Potential opportunity: Showing a balance in purchasing-power terms beside the nominal figure, making the erosion visible.