The Number on the Director's Desk
Who this book is for
Người làm nhân sự ở doanh nghiệp vừa và nhỏ Việt Nam: chuyên viên nhân sự tổng hợp, trưởng phòng nhân sự một hai người, hoặc quản lý hành chính kiêm nhân sự ở công ty từ hai mươi tới vài trăm người; tự lo từ tuyển dụng, hợp đồng, chấm công, bảng lương tới đào tạo, và thường báo cáo thẳng cho giám đốc.
Sound familiar?
- HR reports are long tables of monthly joiners and leavers.
- Data is scattered across timesheets, payroll and paper files.
- The director asks for one number and it takes HR two days.
- Nobody agrees on who counts as an employee.
After reading, you can
Help HR staff choose and present a few meaningful people metrics.
Each chapter answers one question
Chapter 1: Report the numbers we have, or the ones leaders need?
What are my company's leaders worried about regarding people?
Good data starts with the question leaders need answered.
Chapter 2: Can a neat metric be trusted on messy data?
Where is my HR data, and can it be trusted?
Metrics are only right when the source data is clean and shares definitions.
Chapter 3: Which metrics will we still calculate next month?
How do I calculate basic HR metrics?
A few basic metrics calculated correctly every month are worth more than many calculated once.
Chapter 4: Does anyone still read the tenth chart?
How do I present a metric on one page?
One chart, one conclusion and one proposal.
Chapter 5: Which builds trust: a beautiful report, or a regular one?
How often do I report HR data, and to whom?
Regular reporting builds more trust than one beautiful report.