Chapter 5

Is someone who never visits still our member?

Người không bao giờ tới phòng có còn là khách của mình?

The chapter's question

Do I want to serve people who will never come to the gym?

Big idea

Online opens up customers who can never come to the gym, and that is a different business.

In this chapter

  1. Part 5.1

    A Different Audience

    What does a remote member need that an on-site member does not?

  2. Part 5.2

    How Operations Differ

    What does serving this group require in addition?

  3. Part 5.3

    Whether to Do It at All

    Does this pull me away from the main business?

  4. Part 5.4

    Testing Small

    With how many people do I test before scaling?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of Training Beyond the Room is free to read right here.

Read in Conan School

Chapters of Training Beyond the Room

  1. 1.Is the gym responsible for the days members stay home?
  2. 2.Does great online content help members, or just strangers?
  3. 3.Is remote coaching extra income, or a whole new job?
  4. 4.Is our cheap online plan pulling members off the floor?
  5. 5.Is someone who never visits still our member?