The crew packed up, but is the job done?

The chapter's question

Why are nearly finished jobs where money gets stuck longest?

Big idea

A job is finished when it is signed off, not when the crew packs up. The workshop's cash flow lives in that signature.

In this chapter

1. Part 3.1

   Hand over with a signature

   Who declares the job finished, with whose signature, and how is the final payment tied to that moment?

2. Part 3.2

   The punch list has an end

   Is my snag list closed at the handover meeting itself, and which path do items found later follow?

3. Part 3.3

   Warranty with a limit and a path

   When a client calls about a defect after handover, which path does that call follow, and who decides whether it is warranty or new work?

4. Part 3.4

   Chasing the final payment without losing the client

   When the final payment is overdue, what words do I use to remind the client, and when?

Chapters of The Fit-out Job Handbook

1. 1.Will the number I just blurted bind the whole job?
2. 2.Doing extra to please, or digging my own hole?
3. 3.The crew packed up, but is the job done?
4. 4.Busy crew all week, but did the job move?
5. 5.Money in the account, but which job made it?