Chapter 2
Should I ever apologize for my price?
Giá cao có cần phải xin lỗi không?
The chapter's question
What sentence do I use to explain this price?
Big idea
If you cannot explain your price, every negotiation starts from a position of weakness.
In this chapter
Part 2.1
Price and Value
Am I tying the price to the consequence number the customer calculated?
Part 2.2
Against a Cheaper Rival
When the customer says the other side is cheaper, what do I say?
Part 2.3
Against Doing Nothing
The biggest competitor is delay, how do I handle it?
Part 2.4
When You Are Genuinely Expensive
When we genuinely are more expensive, how do I acknowledge it?
The reading for this chapter is inside Conan School
This chapter has 4 readings, with case stories and exercises. Chapter 1 of Talking About Price is free to read right here.
Read in Conan School