Chapter 5

Are skill gaps a problem, or a price tier?

Chênh lệch tay nghề cần xoá, hay nên thành bậc giá?

The chapter's question

Which variations should I remove, and which should go into the price list?

Big idea

Not every variation must be removed; some should become skill levels and price tiers.

In this chapter

  1. Part 5.1

    Tiers and Pricing

    Should my salon price differently by stylist level?

  2. Part 5.2

    How Clients Choose

    Are clients choosing a stylist for their craft or for how they talk?

  3. Part 5.3

    Who May Take the Hard Jobs

    Who gets to take the salon's hardest service?

  4. Part 5.4

    Moving Your Best Off the Chair

    If my best stylist spends part of their time teaching, what does the salon lose and what does it gain?

The reading for this chapter is inside Conan School

This chapter has 4 readings, with case stories and exercises. Chapter 1 of Ten Technicians, One Result is free to read right here.

Read in Conan School

Chapters of Ten Technicians, One Result

  1. 1.Ten stylists, one service: how many different results?
  2. 2.Can real craft actually be written down as steps?
  3. 3.Is my salon teaching on purpose, or just by accident?
  4. 4.Can I check quality without my team hiding mistakes?
  5. 5.Are skill gaps a problem, or a price tier?